Bohle | Portals Warranty Policy

Bohle | Portals Warranty Policy



Bohle | Portals offers the following product warranties to the original owner of the product:


  • Lifetime warranty on Shower Hardware, including finishes
  • 4-year limited warranty on Architectural Hardware
  • 12-month limited warranty on non-consumable products
  • 12-month limited warranty on Railing Hardware

If at any time you have a problem with the finish or function contact your local dealer or call Bohle | Portals directly at (888) 838-6006. Once we have received your request, and we have verified the warrantied product has failed, we will provide a replacement or credit.

Warranty is limited to the performance of the product and Bohle | Portals provides no warranty implied or otherwise for the installation of the product. Bohle | Portals assumes no responsibility for the improper installation or usage of the product.

Information on proper usage and installation can be found on individual product pages within portalshardware.com. Bohle | Portals reserves the right to replace or provide a credit for the original purchase price of the hardware from Bohle | Portals at its discretion.

Exterior hardware disclaimer: Corrosion and/or rust resulting from an end-user's failure to adequately maintain the products, adhere to necessary precautions, or attributable to environmental degradation shall nullify any warranty, whether expressly stated or implied.

These statements reflect the full and complete definition of warranty provided by Bohle | Portals and no employee, agent or other representative can modify or provide any additional warranty outside of these statements.